Description: Automotive repair shops.
When finding out a nail in the rear tir of the security cruiser and have been driven a few days due to business schedule, I made a call to Midas at Malden and they understand the situation and the need of our business. The shop manager secured an appointment for us on the same day even though they are running a tight schedule. My security cruiser was in/out in less than 2 hours including waiting time, since it's a fleet vehicle, they also contact the fleet help desk to include oil change at the same time. Great way to go for a business and great leadership from the store manager as well as Kent.
The engine light in my car came on. Too bad I didn't know that many other places offered free diagnostic test. Anyway, the problem was fixed, so good job! Thanks!
Friendly staff, easy appointment follow up with suggestion and progress.
Friendly, professional staff. They took time to show me the work that needed to be done.
Excellent customer service, honest, quick service, friendly. Not one complaint.
good service and quality work
very personable and knowledgeable
I waited a bit longer than they initially represented, but got an appointment and they worked me in same day. Very reasonable price and good advice.
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I am glad that I can reviewed my comment because I went back after speaken with the tech over the phone to him about the noise that was still exist so I went there they done their magical skills on my car make it runs much better then it have been, so glad I went back to see them a big A+ for the crews, now I see my going in there all the with any issues...
A big thank you to the font desk and the Technicians.
I went in for an oil change without an appointment, and they were able to take me right away. During the courtesy check, one technician saw a problem with the brakes, and called in two other techs before talking to me about it. I really appreciated that they wanted to make sure they were sure before presenting the problem to me.